Performance evaluations don’t need to be dispiriting affairs

Annual appraisal meetings are often the most awkward moments of the year. Employees, who often have received no feedback during the year, are nervous because they don’t know what to expect. Managers are just as uneasy at the prospect of a personal, perhaps difficult, conversation and often stick rigidly to some assessment grid handed out by HR. (…) Everyone watches his or her words carefully, and the conversation rarely is spontaneous, rarely comes from the heart. No wonder people fail so often to be inspired by these conversations!

What would happen if we tried to hold these discussions not from a place of fear, but a place of deep connection, inquiry, and celebration? Into what’s going really well. And into places where someone’s knowledge, experience, talent, or attitude falls short, at least for now, of what the roles require.”

Excerpt from the illustrated version of Reinventing Organisations, a book highly recommended by our project team.